Level and screed before retiling
Where the floor is genuinely uneven, we level and screed the base before laying new tiles so the surface is flat.
Tile & Tiling Problems
Tiles at different heights create tripping hazards and let dirt and water collect. Renovix levels uneven floors and corrects lippage.
What This Problem Means
A clear, honest explanation of what is happening so you know what you are dealing with.
Uneven tiles describes a floor or wall surface where individual tiles sit at different heights — a condition often called lippage. The difference may be small, but over a large floor it becomes obvious, creating a lip that catches the foot, pockets where dirt and water collect, and a finish that looks unfinished.
Uneven floors are more than a cosmetic concern. They can be a tripping hazard, make furniture wobble, and prevent water from draining correctly in bathrooms. They often result from a poorly leveled screed, tiles laid without proper leveling systems, or movement in the base after installation. In Kuala Lumpur homes, uneven floors are common in older properties and in renovations where tiling was rushed.
The short answer
Tiles at different heights create tripping hazards and let dirt and water collect. Renovix levels uneven floors and corrects lippage.
We explain the cause and the fix, not just the symptom.
Common Causes
Understanding the cause helps you know why it happened and what the right fix is.
A screed or floor base that was not leveled before tiling.
Inconsistent tile thickness or warped tiles used in the same area.
Tiles laid without leveling clips or spacers to keep them flush.
Adhesive applied at uneven thickness across the floor.
Settlement or movement in the base after the tiles were laid.
Rushing the installation to avoid cutting or to save time.
Warning Signs
Spotting these signs early can often prevent a small problem from becoming a larger repair.
A visible lip or step between adjoining tiles.
Walking over the floor reveals a raised edge or a slight pivot underfoot.
Dust, crumbs or water pooling in the joints between tiles.
Furniture rocking or wobbling on what should be a flat floor.
Possible Solutions
The practical approaches we take to resolve this problem — from a targeted repair to a fuller solution.
Where the floor is genuinely uneven, we level and screed the base before laying new tiles so the surface is flat.
Where only one or a few tiles sit proud, we lift, re-bed and reset them flush with the surrounding floor.
For new tiling, we use leveling systems and consistent bedding to keep every tile at the same height.
Once the surface is level, joints are grouted cleanly so the floor reads as one flat, finished surface.
When to Call a Professional
Some problems are worth handling early, and some should always be left to a professional. Here is when to get in touch.
The uneven area creates a tripping hazard or a noticeable step.
Water is pooling on a bathroom or balcony floor instead of draining.
Several tiles are affected and the floor appears to slope or hollow.
You are planning new tiling and want to avoid the problem from the start.
Related Renovix Service
Uneven Tiles is handled by our Tile & Tiling team. The related services below are often part of the same job.
Sub-Services
These are the scopes we carry out for this problem. Each one has its own page explaining the work, what is included and what changes the cost.
Under Tile & Tiling
Under Tile & Tiling
Under Tile & Tiling
Under Flooring
Under Flooring
Under Flooring
Under Flooring
Under Flooring
Our Work
Real photographed jobs from our portfolio whose scope genuinely covers this kind of problem.
Our Process
Correcting an uneven floor depends on whether tiles are already laid or you are preparing for new tiling. This is the approach.
We check the floor across the area to identify where the surface varies and whether the screed is the cause.
Depending on the extent, we either re-set the affected tiles or recommend a full level and retile for a clean result.
Where retiling is needed, we apply a leveling screed so the new tiles sit on a truly flat surface.
New tiles are laid and finished with consistent joints and grout, so the whole floor is level.
Property Types
Uneven tiles can affect any property type, from single tiles in a bathroom to a full ground floor in a large home.
Bathroom, kitchen and balcony tile repair within high-rise units, including hollow or water-damaged tiles.
Individual tile fixes sized for apartment floors, walls and wet areas.
Tile repair and replacement across living areas, kitchen and bathrooms in landed homes.
Broader tiling scopes and outdoor areas where tiles are exposed to weather and traffic.
Tile repair in retail floors and commercial areas that are in constant daytime use.
Fixing defects or damaged tiles in newly handed-over homes before moving in.
Service Areas
Tile repair and replacement are available across Kuala Lumpur, Selangor and the wider Klang Valley — from condos in the city centre to landed homes in the suburbs.
The federal capital — heritage shophouses, mid-century landed estates, older flats and a dense high-rise belt, all within one city.
Malaysia's most developed state — from 1950s Petaling Jaya and royal Klang to fast-growing corridors like Puchong, Kota Damansara and Cyberjaya.
Local housing stock, common problems and practical service notes for neighbourhoods and towns across the Klang Valley.
Not sure if we cover your area? Ask us — we serve most Klang Valley locations.
FAQs
Straight answers to the questions customers ask us most about this problem.
Lippage is the difference in height between two adjoining tiles, creating a raised edge or lip. It is usually caused by uneven bedding or tiles of differing thickness.
If the difference is small and the tile is sound, you can sometimes grind the edge and re-grout. For a real lip or a hollow tile, the tile usually needs to be re-set or replaced.
It can be. A raised lip is a tripping hazard, and in bathrooms uneven floors stop water draining correctly, which can lead to stains and slippage.
The cost depends on the size of the area and how much leveling compound is needed. We provide a quotation after inspecting the surface and the scope of the correction.
Yes, leveling clips and a consistent bed are the standard way to prevent lippage. They hold adjoining tiles flush while the adhesive cures.
Knowledge Hub
Background reading on cost, materials and what the work involves.
Related Problems
These issues frequently appear together in Kuala Lumpur and Selangor homes.
A hollow tile is a sign that the bond beneath has failed. Renovix detects and fixes hollow tiles before they lift, crack or let water through.
View problemA loose tile can shift, crack and let water through. Renovix lifts it, re-beds it and secures it back to a firm, level surface.
View problemGrout holds tiles together and keeps water out. When it wears or crumbles, Renovix regrouts so your tiles stay secure and sealed.
View problemBathroom tiles face water, heat and constant use. Renovix repairs cracked, hollow and water-damaged tiles and protects the room beneath.
View problemGet a Free Quote
Describe what you are seeing and where the property is located, and we will advise on the next step.
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